Reflecting on the past 18 months we feel immense gratitude. Gratitude for our health, for the continued success of our business, for the Skin Renewal family that have worked tirelessly and selflessly to ensure that the wheels have kept turning. More than anything we feel gratitude to you - our patients.
The business lessons learnt pale when one takes the learnings that every single staff member has experienced on board. We have collectively been challenged in an unprecedented way. Uncertainty has been the name of the game and we have stood together to navigate the constantly changing environment. Thank you for being a part of this journey.
We feel privileged to have an extensive support team comprising marketing, operational, and training staff who used every Lockdown phase in their many guises to capture our staffs' imaginations and upskill, diversify and innovate wherever possible.
Leaving a legacy and engendering a culture of awareness in both the corporate social responsibility realm as well as that of sustainability is key to our ethos and we are excited that we have now gone fully digital ensuring that you, our patient can enjoy a journey with seamless integration nationally. This means that you can now experience your skincare journey and achieve results regardless of your location.
The opportunity to grow has presented itself twice this year as we have been fortunate enough to open a branch in both Ballito, Kwa Zulu Natal as well as Waterfall, Midrand bringing our national offering to 18 branches. In addition, we have relocated the Durban, Umhlanga, and Stellenbosch branches to better locations.
You remain the greatest asset in the continued success of our business, the Skin Renewal Loyalty program gave away over R5million in discounts last year recognizing the role that you, our loyal patient plays in our continued growth and success.
We are passionate innovators and continue to seek ways in which we can improve our business offering and indeed the essence of the business itself. The observant amongst you may have noticed a new logo creeping into the spotlight. The inception of a logo that better reflects the fine balance of science and glamour which we represent… and the elixir of you.
As we leap towards the end of the year with renewed hope we feel excited about what lies ahead and are able to reflect with gratitude, genuine empathy, and appreciation to all of you.
Dr Maureen Allem and Victor Snyders